Feedback Survey Results & Robert wins £100 bonus
August 18, 2010
We asked a bunch of existing Smarkets members to complete a short feedback survey on how we’ve been doing. The results were really interesting. On the whole we’re going in the right direction and most of you are pleased with what we are doing. Many of you like our leaderboard and social features, but you also told us that we need to be spending time on our core product. We hear you.
We’re now focussing on market depth (we’ve sent some concepts to members to see what they think about what we’re planning) and we’re about to massively expand the number of events we cover and the number of markets within each event.
Our new bonus and refer-a-friend schemes have gone down well but we’re going to continue to experiment with the best scheme to attract members who actually want to bet rather than people who are only in it for the bonus!
Feedback is really important (I know every company says that, but we mean it!) so we’ll be running more surveys, emailing members with concepts and thoughts and conducting tests of new functionality. Please get in touch with us and let us know what we could be doing better.
And the lucky fellow to be picked out of the hat to win a £100 risk free bonus was Robert W. from London. Congratulations!
